I had a great experience. I booked for fulani braids waist length hair Included. I wanted boho but there was no add on the website so I knew that would be extra. I bought the boho hair. I was called to come in early before my appointment at 11 and was on my way at 9:30 got there at 10 got started 15 mins in .Two of the ladies worked on my hair and both were nice kind and braid neatly. The owner I believe braided the front and attached the braided that wraps around my forehead. So it can come off once I take b day pics. They do walkins so they will work as a team to get people in and out. I will be back